Digital transformation program for OSN
Background
OSN is a leading multinational direct-broadcast satellite provider serving the Middle East and North Africa and was struggling to adjust to the changing market due to inconsistent performance, lack of transparency and a declining customer base
Our approach
Performed a diagnosis to clarify priorities and potential benefits
Established the corporate transformation office focusing on digital initiatives and cost effectiveness
Outcomes
Resulted in the implementation of a digital transformation program that helped the client focus on value-adding priorities, as well as slowing the trend of declining revenues and profits which set the organization up for the future.